Terms & Conditions

Payment and Refund Policy

Annual Membership Payment

  • Full membership payment is paid through e-payment methods (online).
  • After payment is complete, the fees cannot be refunded.
  • If the annual membership is canceled, the user's access to the content continues until the end of the subscription date, but without renewing the annual payment.
  • If the user does not cancel the annual membership, membership fees will be deducted annually.
  • Membership fees cannot be transferred from one subscriber to another or from one service to another.
  • In very limited cases, and after the Institute's review of fees refund request, the Institute may refund the fees after deducting 15% as administrative fees. The fees will be refunded to the same credit card from which the fees were deducted.

With regard to payment for an e-course (self-learning)

  • Full membership payment value by means of payment methods.
  • Once payment is complete, the fees cannot be refunded.
  • Course fees cannot be transferred to another or from one service to another or from a participant to another.
  • In very limited cases, and after the Institute's review of fees refund request, the Institute may refund the fees after deducting 15% as administrative fees. The fees will be refunded to the same credit card from which the fees were deducted.

With regard to payment for a scheduled e-course

  • Full membership payment is paid through e-payment methods (online).
  • Course fees cannot be transferred to another or from one service to another or from a participant to another.
  • The Institute may have to change its advertised trainer for training in scheduled e-courses and for reasons beyond its will, in which case the Institute has no legal responsibility.
  • The Institute may have to change the dates or cancel scheduled e-courses and for reasons beyond its will, in which case the Institute has no liability.
  • If a scheduled e-course is canceled, the user can request to transfer his / her subscription fee for another course or apply for a fee refund.
  • In very limited cases, and after the Institute's review of fees refund request, the Institute may refund the fees after deducting 15% as administrative fees. The fees will be refunded to the same credit card from which the fees were deducted.

General Terms

  • Al-Jazeera Media Institute is entitled to use projects that are made by users for advertising purposes.
  • The use of any scientific and visual materials and any products offered through Al-Jazeera Media Institute is strictly prohibited and anyone who violates this will be subject to legal accountability. All e-platform rights and their contents are reserved to Al Jazeera Media Network.